TEAM
Compassionate and Empathetic Support
The Intensive Support team is composed of kind, compassionate individuals who genuinely empathize with the people they support. Many of our team members have personal experience with mental health challenges, which enhances their understanding and connection with participants.
Building Confidence and Self-Esteem
For Intensive Support team members, it’s all about fostering positive vibes. A key aspect of their role is to boost a person’s confidence and self-esteem. Through encouragement and motivation, team members help individuals try new things, unlocking their potential and increasing their participation in community and social activities.
Trust and Confidentiality
Team members often work closely with individuals and are involved in many aspects of their lives. This includes handling sensitive and confidential information, such as personal finances. Being trustworthy is essential for building long-lasting relationships where participants feel secure and supported, knowing that their best interests are always prioritized.
Effective Communication
Good communication skills are vital for team members. They ensure that participants are always in control and fully understand their options. By alleviating stress, confusion, or frustration, team members help individuals navigate difficult situations. In some cases, team members act as advocates, speaking on behalf of participants when interacting with others.
Adaptability and Calm Under Pressure
No two days are the same at Intensive Support. People’s needs can change frequently, and team members are skilled at adapting to those shifts. Whether it’s managing the unexpected or handling obstacles, they work calmly and effectively to achieve positive outcomes. By staying calm under pressure, team members provide reassurance and instill confidence in the people they support.
Want Support from the Intensive Support Team?
If you’d like the Intensive Support team to assist you, call the office at 0422 914 420 to get started.